The Joint Commission conducts periodic, unannounced accreditation surveys of St. John Medical Center. The purpose of the survey is to evaluate St. John Medical Center's compliance with The Joint Commission standards for safety and quality. Survey results are used to determine whether, and the conditions under which, accreditation should be awarded to the Hospital.
If you have a complaint about the safety or quality of care, you are encouraged to bring those concerns or complaints to the attention of the Hospital's management and/or The Joint Commission.
For St. John Medical Center Management: Contact the Hospital's Patient Relations Coordinator at 440-827-5090.
For The Joint Commission, contact information follows:
Fax: Office of Quality Monitoring - (630) 792-5636
Mail: Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
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